Frequently Asked Questions:
Q: You are far away from us, will you take our photos?
A: Yes, we will. Larger centers will get a morning appointment and fit into our schedule when available. Centers with less than 25 children will have to be scheduled for an afternoon PM appointment.
Q: Can we pick more than one background?
A: Please choose one only. Each background is an entire setup and photographing on multiple backgrounds is too time consuming and difficult to organize. We allow a second solid scene for graduation pictures only.
Q: What are your prices?
A: Our single sheets start at $19. That would be for 1 (8x10), 2 (5x7), 8 wallets, 3 4x6s etc. whatever would fit into that sheet size. We offer online discount on 4 or more of these in what we call a Custom Pick Pack.
Q: How much are your packages?
A: Packages are less expensive per sheet than single sheets. Our lowest costing package (4 sheet) is ONLY $51.95. We also have a 6, 7 & 9 sheet package with a class photo and gift item, when applicable. Our larger packages include digital images at a huge discount.
Q: Do you offer refunds?
A: Refunds and replacements are determined by Little Stars Preschool Portraits only.
Q: Will you take sibling photographs, together and separate?
A: Yes, we will. We always take sibling photographs and then can be mixed and matched into single sheets or packages. Parents do not have to order two full packages of the siblings individual to get their together one half price. They order exactly what they want. They can have 6, 7, 8 different pictures in one package.
Q: Can you provide references?
A: Yes, we have centers that have used us for decades and photograph two to three times a year.
Q: What incentives do you offer?
A: We offer a free staff member individual photo, free class photograph for each teacher and one extra for the school. We also offer 25% off sheets and packages for children of staff members. We can cater to your individual schools needs. We also offer discounts to centers who would take photographs a little earlier in the season then the traditional times. For instance there is a 20% discount for centers who photograph between in early spring from January 1st and January 31st and early fall from around August 1st to August 15th.
Q: We did not turn in our order form in on time. Can we still order our pictures?
A: Yes, you can mail the order form to the address on the front of the proof page, or order online. Images will be online for at least a year. HOWEVER, WE KEEP ALL IMAGES ARCHIEVED, WE HAVE IMAGES FROM 2004, OUR 1ST YEAR! Include $9.95 for shipping & handling and we will send it directly to your home in about 2-3 weeks AFTER receiving the order.
Q: We are interested. How do we schedule?
A: Call us at 1-800-986-1109. We do not telemarket. We respect your valuable business time and will not make cold calls using pushy sales tactics. Those who do often "sell the sizzle and not the steak", poor quality products or bad photography is what you are going to get through all the hollow promises other picture companies will make. Call us if you are interested. We want schools who will use us as their primary picture company and create a ongoing business relationship. Much of our new business are schools that had bad experiences in the past. We value the chance to show you why we are better while maintaining customer satisfaction with your families and our customers.